Genting Rewards Membership Counter (for Genting Rewards members only) Level 2.Genting Club, Genting Rewards Membership Counter.Circus Palace (CP), Genting Rewards Membership Counter.Visit any of our ticketing counters below*.Please indicate your booking number and the total number of tickets purchased when contacting us through any of the channels below: If you've paid for your tickets using credit card/ debit card/ Genting Points, you will receive your refund through the same credit card/ debit card/ Genting Rewards account. Or visit any of our ticketing counters* listed below.
Photocopy of purchaser's MyKad or passportĢ) Return physical tickets by courier to:.If you've paid for your tickets using cash, you may seek a refund via Electronic Funds Transfer or by walk-in to any of our ticketing counters.ġ) Submit the following documents via e-mail to EFT Form with complete information The refund process may vary based on the payment method you made when you purchased your tickets. Check the official announcement for show/ event postponement on our website, social media channels, SMS, or your e-mail inbox to confirm.
